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PhotonTrader > Basic Web Pages > Infrastructure
PhotonTrader - The Professional's Trading Platform

High Availability

High Scalability

Customer Service 24/7

                                    

PhotonTrader 2008

Pro

 

Professional Infrastructure

A trading platform is only as good as the organization behind it. No matter how appealing a particular platform might appear, it needs to be backed up by resources and infrastructure that you can rely on.

A trading platform is of no use during a crisis if there is no backup internet connection. It is of no use if there is no one there to pick up the phone when you need help. It is of no use if you cannot depend on the provider for education, customization and development.

The organization behind PhotonTrader makes sure that there are people and resources available when you need them 24/6!

Rely on Us!

  • The partners who helped to develop and deliver the Photon platform are not only technicians - they have been traders in the Futures Industry for over 30 years.

  • Our well-staffed 24/6 customer service desk ensures a call usually will be answered by the first or second ring.

  • full-service on-site trading rooms available if needed. Private offices are also available.

  • Daily education and other support materials from experienced traders in the industry.

Redundant Infrastructure

  • Redundant servers and gateways ensure maximum up time.

  • Redundant lines to the internet and exchanges ensure that service interruptions are kept to a minimum.

  • Our average server utilization rate is less than 25 percent, which ensures there is ample capacity to handle volume spikes and "black-swan" conditions.

  • Redundant routers and other hardware components are constantly monitored to ensure maximum possible up-time.


Network Design

  • High Availability - Avoids single points of failure. Able to achieve fast and predictable convergence times.

  • Scalability - Allows us to make changes and additions without major changes to the infrastructure, easily adding new services and providing support for millions upon millions of transactions per second.

  • Simplicity - Provides predictable traffic paths in steady and failover states, with explicitly defined primary and backup traffic paths.

Network Design

  • Performance - Design optimized to improve response times, delay variation & packet loss.

  • Security - Prevents unauthorized access to network devices and services.

  • Three-day power backup off the grid prevents downtime due to power failures.

   

Take a Closer Look at PhotonTrader

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Data Center Details

  • Located in a carrier-neutral colocation space, enabling Photon to effectively exchange traffic with multiple carriers, partners, and electronic exchanges, and to build a carrier-diverse network strategy that provides true redundancy.

  • Customers can expect unmatched network performance since carriers in our Datacenter are operating peering hubs, thus eliminating traditional hops necessary from non carrier-neutral DataCenters.

  • Instant access to major fiber routes.

  • A choice of carriers under one roof .

  • Environmental Controls: Fire Suppression Systems. HVAC: A/C units maintain a climate of 72 degrees (+/-5) and 30-60% humidity, N+1 redundancy.

  • Security Systems.

  • Lobby Security.

  • Real time video surveillance provides 24x7 monitoring.

  • Key Card Access.

  • Alarm/Key Monitoring.

  • Cage Security for Racks.

   
       
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